Volunteer Coordinator Job Description

Orangeville Blues & Jazz Festival
Job Description – Part-Time Volunteer Coordinator
Responsible To: Operations Manager


  • The incumbent is charged with all aspects of recruiting, training and supporting volunteers with the Festival. The incumbent will also assist with any other activities necessary to the successful running of the Festival.

Primary Responsibilities:

  • Provide board reports and/or attend monthly board meetings on the request of the board.
  • Develop a comprehensive needs assessment for Festival activities and Volunteer resources and develop appropriate organizational infrastructure.
  • Principle Festival contact for all Volunteer administration.
  • Population and implementation of the software database that tracks volunteers, and records skills, performance, and availability.
  • Create Volunteer Team Leader and Volunteer job descriptions.
  • Post Volunteer recruitment and job descriptions on the Festival website with appropriate follow-up.
  • Coordinate Volunteer communications through Festival emails and newsletters.
  • Recruits volunteers through promotion, community events and advertising in local media and social media outlets.
  • Contacts various appropriate groups and associations as part of a comprehensive volunteer recruitment strategy.
  • Develops a system of volunteer recognition and retention strategies.
  • Provide Volunteer statistics for internal and grant reporting.
  • Working with the Operations Manager, ensure Festival Team Leaders communicate volunteer needs on a timely basis.
  • Provide opportunities for Volunteer feedback and suggestions.
  • Prepares a summary review of volunteer performance post Festival for planning purposes
  • Update a Volunteer manual for volunteer use that provides company information, policies, scheduling procedures, job descriptions and tasks/responsibilities.
  • Schedules volunteers into shift work for Festival activities, based on needs and organizational priorities.
  • Contacts volunteers to confirm their shifts’ start and end times.
  • Works to keep volunteers properly informed about the Festival and their duties, through orientation meetings, group sessions, manuals, emails and phone calls.
  • Works to find volunteers for Team Leader advancement.
  • Track Volunteer hours and numbers of volunteers for reporting purposes
  • Other duties as required with this position


  • Must be flexible, work well independently and as a team. This is a contract seasonal position. The bulk of the work will take place during the spring and into the first week in June leading up to and during the Festival. Working hours are flexible and some work can be performed from home.
  • Must be comfortable working with various types of technology including Festival management software, websites, and with social media.
  • Excellent written and verbal communication skills.
  • Possess a valid driver’s licence and access to a reliable vehicle.